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<p style="margin-bottom:0;margin-top:0;"><span lang="EN-US"><font size="2" face="Arial">Dear Customer,</font></span></p>
<p style="margin-bottom:0;margin-top:0;"><span lang="EN-US"><font size="2" face="Arial"></font></span> </p>
<p style="margin-bottom:10.0pt;line-height:115%;margin-left:0cm;font-family:Calibri,sans-serif;margin-right:0cm;font-size:11.0pt;margin-top:0cm;"><span lang="EN-US"><font size="2" face="Arial">Your e-mail has been forwarded to </font></span><font size="2" face="Arial"><a href="mailto:vlservem@microsoft.com"><span lang="EN-US">vlservem@microsoft.com</span></a><span lang="EN-IE">,</span><span lang="EN-US"> which is our new contact e-mail address. You will receive an answer to your query within 1 working day from this e-mail alias. </span></font></p>
<p style="margin-bottom:10.0pt;line-height:115%;margin-left:0cm;font-family:Calibri,sans-serif;margin-right:0cm;font-size:11.0pt;margin-top:0cm;"><font size="2" face="Arial"></font> </p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">With kind regards,</font></span><font size="2" face="Arial"></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial"> </font></span><font size="2" face="Arial"></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">Microsoft Volume Licensing Services Team</font></span></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial"></font></span> </p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><a href="mailto:vlservem@microsoft.com"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">vlservem@microsoft.com</font></span></a><font size="2" face="Arial"><span style="font-family:Calibri,sans-serif;font-size:11.0pt;"> </span></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">0800 9179016 (UK customers)</font></span><font size="2" face="Arial"></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">+49 69 2222 7435 (international)</font></span><font size="2" face="Arial"></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial"> </font></span><font size="2" face="Arial"></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">Did you know, you can now ‘Chat’ with us to find answers to your Software Assurance queries? You can find the link to the Chat Support tool on the MVLS contact page at the link below. </font></span><font size="2" face="Arial"><a href="http://www.microsoft.com/licensing/sa/default.mspx"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;">http://www.microsoft.com/licensing/sa/default.mspx</span></a></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial"> </font></span><font size="2" face="Arial"></font></p>
<p style="margin-bottom:.0001pt;margin-left:0cm;font-family:Times New Roman,serif;margin-right:0cm;font-size:12.0pt;margin-top:0cm;"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;"><font size="2" face="Arial">Microsoft highly recommends that users with Internet access update their Microsoft software to protect against viruses and security vulnerabilities. The easiest way to do this is to visit the following website: </font></span><font size="2" face="Arial"><a href="http://www.Microsoft.com/protect"><span lang="EN-US" style="font-family:Calibri,sans-serif;font-size:11.0pt;">http://www.Microsoft.com/protect</span></a></font></p>
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